Information We Collect

We collect information from you when you register on our website, place an order, submit a request, respond to a survey, or fill out a form. When ordering a service or registering on our site, you may be asked to provide personal details such as your name, email address, and phone number, where appropriate. However, you may also choose to browse our website anonymously.

Measures We Take to Ensure Data Security

All sensitive payment information, including credit or debit card details, is securely processed through Paystack, our trusted third-party payment gateway. We do not store your private financial information (such as credit card numbers, social security numbers, or other financial data) on our servers after a transaction is completed.

Do we disclose any personal information to third parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or providing services to you—provided that such parties agree to keep your information confidential. We may also disclose your information when we believe it is necessary to comply with legal obligations, enforce our site policies, or protect our rights, property, or the safety of others.

Children’s Online Privacy Protection Act (COPPA) Compliance

At Tiwawaleshop, we take children’s privacy seriously and are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our website, products, and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13 years of age.

If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take immediate steps to delete such information from our records.

Changes to Our Privacy Policy

Tiwawale Shop reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after any changes signifies your acceptance of the updated policy.

How Long We Retain Your Personal Information

When you register on our site, we process and retain your information for as long as your account remains active, unless you choose to delete your account or unsubscribe, subject to applicable laws and regulations.

What We Will Never Do With Your Information

We do not and will never share, disclose, sell, or otherwise provide your personal information to other companies for the marketing of their products or services.