Privacy Policy
Last Updated: October 2025
At Tiwawale Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store — whether online or offline.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect information from you in several ways to help us deliver the best shopping experience:
a. Personal Information
When you shop, create an account, or contact us, we may collect:
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Full Name
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Email Address
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Phone Number
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Delivery Address
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Billing Information (where applicable)
b. Non-Personal Information
We also collect:
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Browser type and device details
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IP address and location data
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Pages visited and time spent on our website
This helps us improve our services, website performance, and marketing reach.
How We Use Your Information
Your data helps us serve you better. We use it to:
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Process and deliver your orders quickly and accurately
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Send order confirmations, updates, and shipping details
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Provide customer support and respond to your inquiries
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Improve our products, services, and user experience
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Send promotional offers and updates (only if you opt in)
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Detect and prevent fraud or misuse of our platform
Protecting Your Information
We use modern security measures to protect your data:
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Secure Socket Layer (SSL) encryption on all transactions
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Encrypted payment processing via trusted gateways
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Restricted internal access to personal information
Although no online method is 100% secure, we continuously update our systems to safeguard your privacy.
Payment Information
We do not store your full card details.
All payments are processed securely through trusted third-party payment gateways that comply with industry-standard encryption and data protection policies.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
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Remember your cart and preferences
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Personalize your shopping experience
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Analyze site traffic and performance
You can disable cookies through your browser settings, but some features of the website may not work properly if you do.
Sharing Your Information
We do not sell or rent your personal information to anyone.
We may share limited information with:
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Delivery partners (for shipping your orders)
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Payment processors (for completing transactions)
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Marketing service providers (for offers and campaigns you opt in to)
Each third-party partner is bound by confidentiality agreements and data protection laws.
Email & SMS Communications
By creating an account or placing an order, you may receive:
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Order confirmations and delivery notifications
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Occasional promotional emails or SMS offers
You can unsubscribe from promotional messages anytime by clicking “Unsubscribe” at the bottom of the email or replying STOP to SMS messages.
Children’s Privacy
Tiwawale Store does not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal data, please contact us immediately, and we will remove the information.
Your Data Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or updates to your information
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Withdraw consent for marketing communications
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Request deletion of your account or data (where applicable)
To exercise these rights, please email us at support@tiwawalestore.com.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
The updated version will always be posted on this page with the revised date.
Contact Us
If you have any questions, complaints, or requests regarding your privacy, please reach out to us:
Tiwawale Store Enterprises
📍 No 134 , Adeniji Adele Road, Lagos Island, Lagos State, Nigeria.
📧 support@tiwawalestore.com
📞 +2348087971020
Tiwawale Store — Shop Fast. Sell Fast. Live Smart.
