At Tiwawale Shop, we are committed to offering high-quality products and a seamless shopping experience. Please be aware that all sales are final. We do not accept returns or exchanges under any circumstances. We encourage you to review product details carefully before making a purchase.

No Returns or Exchanges

Due to the nature of our inventory and to uphold strict quality and hygiene standards, once an order is confirmed and processed, it cannot be returned, refunded, or exchanged. We appreciate your understanding and encourage you to review your order carefully before completing your purchase.

Order Accuracy

We encourage all customers to carefully review product details—such as sizes, colors, and descriptions—before placing an order. Each item is thoroughly inspected and quality-checked before it is shipped to ensure it meets our standards.

Non-Returnable Categories

All product categories available on Tiwawale Shop—including fashion items, accessories, limited edition pieces, and other goods—are non-returnable and non-refundable.

Damaged or Defective Items

If your order arrives with visible damage or a defect, please report the issue to us within 24 hours of delivery. While refunds or replacements are not guaranteed, we will carefully review each case and may offer support or resolution at our discretion.